Thursday, May 05, 2005

Golden Gate Bridge: Fastrak & Tolls & Insanity

Irony of the day.
You can't change your creditcard info for fastrack online or via email.
You can't even see what cc they're billing. It isn't indicated on the billing statement either.
You have to fax or mail them your acct # and updated card info!
Most galling of all- they say it's in order to prevent fraud!!
They've really got their market figured out. People who are trying to use technology to shave seconds off of their commute really have the patience to lick a stamp. That is one confused enterprise.
And godaddy.com is even worse, avoid like the plague.

No comments: